Information Technology

The Information Technology cluster is all about using computers and technology to solve problems and make life easier for everyone. This includes everything from fixing broken computers to creating the apps on your phone to protecting important information from hackers.
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People in this field work in many different places. Some work in offices helping employees when their computers break. Others create video games or design websites. Some build the networks that let us use the internet. Others protect companies from cyber attacks or create the software that runs everything from your smartphone to NASA's rockets.
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Why This Field Is Growing:
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Every business needs computers and technology to operate
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More people are working from home and need tech support
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New devices like smart watches and virtual reality are being invented constantly
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Cybersecurity threats mean companies need more protection
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Artificial intelligence and robotics are creating entirely new types of jobs
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Cool Technology in Information Technology:
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Artificial intelligence that can write, draw, and even have conversations
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Virtual reality headsets that let you walk around in digital worlds
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Robots that can perform surgery or explore dangerous places
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Quantum computers that can solve problems regular computers can't handle
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3D printers that can create everything from toys to human organs
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Smart home devices that respond to voice commands
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Drones that can deliver packages or take photos
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Blockchain technology that keeps digital money and data secure
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In Virginia alone, this field employs over 300,000 people! Jobs in cybersecurity, software development, and data analysis are expected to grow 30% faster than most other careers in the coming years.
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Technology
Technology Support Specialist

Software Developer
What They Do: Software developers are like digital architects who design and build the apps, games, and programs we use every day. They write code (a computer language) to tell computers exactly what to do.
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Daily Tasks:
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Write code in different programming languages, like Python or Java
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Test software to find and fix bugs (problems in the code)
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Meet with teams to plan new features for apps or programs
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Update existing software to make it work better
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Research new technologies and programming techniques
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Work with designers to make software look good and easy to use
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Document their work so other programmers can understand it
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What's Cool About This Job: You get to create things that millions of people might use! You could build the next viral app or help create software that saves lives in hospitals.
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Cybersecurity Specialist
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What They Do: Cybersecurity specialists are like digital detectives and bodyguards who protect computers and information from hackers and cybercriminals. They're the heroes who keep our personal information safe online.
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Daily Tasks:
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Monitor computer networks for suspicious activity
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Install security software to protect against viruses and hackers
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Investigate cyber attacks and figure out how they happened
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Teach employees how to stay safe online
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Test company systems to find weaknesses before hackers do
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Create plans for what to do if a cyber attack happens
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Stay updated on new types of cyber threats
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What's Cool About This Job: You get to be a real-life cyber hero protecting people from digital villains! Plus, it's like solving mysteries and playing detective every day.
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Help Desk Technician
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What They Do: Help desk technicians are like tech doctors who diagnose and fix computer problems. When someone's computer won't work or they can't access their email, help desk techs save the day!
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Daily Tasks:
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Answer phone calls and emails from people who need tech help
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Walk people through solutions step-by-step over the phone
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Fix broken computers, printers, and other equipment
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Install new software and teach people how to use it
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Keep track of common problems and their solutions
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Set up new computers and accounts for employees
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Work with other IT professionals to solve bigger problems
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What's Cool About This Job: You get to be the person who saves people's day when technology breaks down. Every problem you solve helps someone get back to work or school!
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Start in Middle School:
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Take computer science and math classes
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Join coding clubs or robotics teams
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Learn basic programming languages like Scratch or Python
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Try the Virginia Education Wizard career assessment
Continue in High School:
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Join TSA (Technology Student Association) or a computer science club
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Take computer science, networking, or cybersecurity CTE courses
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Get part-time jobs fixing computers or teaching older adults about technology
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Take dual enrollment classes in computer science or information technology
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Participate in coding competitions and hackathons
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Learn programming languages like Java, C++, or JavaScript
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Get certifications in areas like Microsoft Office or basic networking
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Job shadow IT professionals in different specialties
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Volunteer to help with school technology or websites
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Visit Virginia's technology programs at Virginia Tech or VCU
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Build a computer or create a simple website
Technical Training (1-2 years):
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Jobs: Help Desk Technicians, PC Support Specialists, Computer Repair Technicians
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Average Salary: $45,000 - $56,000
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Community College (2 years):
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Jobs: Network Technicians, Web Developers, Database Administrators, IT Support Specialists
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Average Salary: $65,000 - $80,000
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Four-Year College:
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Jobs: Software Developers, Cybersecurity Analysts, Systems Administrators, Data Scientists
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Average Salary: $85,000 - $120,000
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Advanced Degrees:
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Jobs: Computer Research Scientists, IT Directors, Senior Software Engineers, Chief Information Officers
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Average Salary: $120,000 - $200,000+
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Try It Out!
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Build a simple website using free online tools
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Learn basic coding through free websites like Code.org or Scratch
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Shadow IT professionals at local businesses or schools
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Join your school's computer club or start one
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Fix computers for family and friends
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Take apart an old computer (with permission) to see how it works
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Create a simple app or game
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Help set up technology for school events
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Learn about online safety and teach others
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Fun Fact: Did you know that Virginia is home to many major technology companies? Amazon has its second headquarters in Northern Virginia. Virginia is also where the internet was first created - the very first email was sent from a computer in Virginia in 1971!
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